At Ecobin, we value your privacy and are committed to safeguarding your personal information. Below, we explain how we collect, use, and protect your information when you interact with our services:

1. Information We Collect

We collect personal information when you sign up for our services, request a pickup, or contact us. This may include your name, email address, phone number, billing details, and address.

2. How We Use Your Information

Your personal information is used to provide and improve our services, respond to your inquiries, process payments, and communicate with you about service updates.

3. Cookies and Tracking

We use cookies to enhance your experience on our website. These cookies help us track your preferences, analyze traffic, and improve the functionality of the site. You can choose to disable cookies through your browser settings.

4. Data Sharing

We do not share or sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in performing our services, such as payment processors or logistics partners.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no security system is completely foolproof.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to our processing of your data, subject to applicable laws and regulations.

7. Updates to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you through email or a prominent notice on our website.

8. Contact Us

If you have any questions or concerns regarding our privacy policy, please contact us at [email protected].